This Privacy Policy explains how Luxe Haven collects, uses, shares, retains, and deletes personal data in connection with the website and its apartment selection inquiry services. It is intended to describe the data lifecycle in clear stages so you can understand what happens to information from first contact through final deletion.
Luxe Haven processes the information you submit through the contact form, including your name, email address, phone number if provided, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to support delivery, security, and basic site administration.
We receive personal data when you contact us through the website, share details in a message, or provide preferences about the type of apartment selection service you are seeking. Technical data is generated automatically when you access the site, including information needed to route requests, maintain security, and keep the service functioning properly.
The site uses essential cookies to keep pages working, maintain session continuity where needed, and support basic security functions. Preference cookies may also be used to remember privacy choices. We do not confirm the use of analytics or marketing cookies on this site.
We use essential cookies needed for core site operation and cookies that remember privacy preferences. You can usually control cookies through your browser settings, including blocking or deleting them, but some features may not work as intended if essential cookies are disabled.
We use personal data to respond to inquiries, assess service preferences, provide requested information, maintain website security, deliver technical functions, and manage records connected with those activities. Technical data is also used to diagnose issues, prevent misuse, and keep the site operating reliably.
We may share personal data with service providers that help us operate the website, deliver technical functions, or process contact requests on our behalf. These recipients are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data to public authorities, courts, or other parties when we believe disclosure is required to comply with applicable law, enforce our rights, protect the security of the website, or respond to a lawful request. Any such disclosure is limited to what is reasonably necessary for the stated purpose.
Privacy rights lifecycle
Depending on your circumstances and applicable law, you may ask us to access, correct, or delete personal data, or to review how it is being handled. We may need to verify your identity before acting on a request and may decline or limit a request where retention is required for legal, security, or administrative reasons.
To submit a privacy request, use one of the contact channels listed in this policy and describe the information or action you are seeking. We will review the request, confirm what is needed to process it, and respond within the timeframe required by applicable law or within a reasonable period if no specific timeframe applies.
We retain personal data for as long as needed to respond to your inquiry, manage the related service process, meet security and recordkeeping needs, and satisfy any legal or operational obligations. When the relevant purpose ends, data is deleted, anonymized, or otherwise removed from active use according to our internal lifecycle practices.
If we make material changes to this Privacy Policy, we will revise the notice on the website and, where appropriate, use a reasonable method to draw attention to the update. The version in effect is the one posted at the time you review the site.
Use the listed service channels for privacy questions, access requests, or correction requests.
